Contact UsEditor2021-08-03T17:34:02+00:00

Contact Us

We’re here for you

At Hikma Specialty USA Inc., the lines of communication are always open. Whether you’re a patient, healthcare professional or public health professional, we’re here to help. Here’s how you can reach us.

If you have a medical emergency, call 911 or your local emergency services number.

Patients

Get help using the Kloxxado^TMSavings Card:
1-877-259-6893

Prescribers

Customer Service:
1-877-259-6893

Medical information questions:
Email us.

Training kits (coming soon):
Request more information.

Public Health

Customer service:
1-877-259-6893

Place a bulk order Kloxxado™: Email us to get in touch with an account representative.

Send an email inquiry

Prescribers, first responders and community organizations

Have a question about training kits or placing a bulk order of Kloxxado^TM? Use the form below to get in touch with us. A Kloxxado^TM representative will get back to you within 5-10 business days.

Report an adverse event

If you need to report an adverse event that occurred with Kloxxado^TM please call 1-877-845-0689 or email us.hikma@primevigilance.com. You can also contact the FDA directly at 1-800-FDA-1088 or www.fda.gov/medwatch. Please review our Privacy Policy.

Do not report an adverse event through the email inquiry form.

Questions about Kloxxado™ Nasal Spray?

Find answers to frequently asked questions about Kloxxado™ and the Kloxxado™ Savings Card.

Important Safety Information About KLOXXADO™️ (naloxone HCl) Nasal Spray 8 mg

Contraindications
Hypersensitivity to naloxone hydrochloride or to any of the other ingredients

Warnings and Precautions

Use KLOXXADO™ right away if you suspect an opioid overdose emergency, even if you are not sure, because an opioid overdose emergency can cause severe injury or death. Signs and symptoms of an opioid overdose emergency may include:
Unusual sleepiness; you are not able to awaken the person with a loud voice or by rubbing firmly on the middle of their chest (sternum).
Breathing problems, including slow or shallow breathing in someone difficult to awaken or who looks like they are not breathing.
The black circle in the center of the colored part of the eye (pupil) is very small (sometimes called “pinpoint pupils”) in someone difficult to awaken.
Family members, caregivers or other people who may have to use KLOXXADO™ in an opioid overdose emergency should know where KLOXXADO™ is stored and how to give KLOXXADO™ before an opioid overdose emergency happens.
Get emergency medical help right away after using the first dose of KLOXXADO™. Rescue breathing or CPR (cardiopulmonary resuscitation) may be needed while waiting for emergency medical help.
The signs and symptoms of an opioid overdose emergency can return after KLOXXADO™ is given. If this happens, give another dose after 2 to 3 minutes, using a new KLOXXADO™ device, alternating nostrils, and watch the person closely until emergency medical help arrives.
Do not use KLOXXADO™ if you are allergic to naloxone hydrochloride or any of the ingredients in KLOXXADO™.
KLOXXADO™ can cause sudden and severe opioid withdrawal, the symptoms of which may include body aches, diarrhea, increased heart rate, fever, runny nose, sneezing, goosebumps, sweating, yawning, nausea or vomiting, nervousness, restlessness or irritability, shivering or trembling, stomach cramps, weakness and increased blood pressure.
In infants, opioid withdrawal may be life-threatening if not recognized and properly treated. Infants going through opioid withdrawal may have seizures, cry more than normal, and have increased reflexes.
Tell your doctor about all of your medical conditions before using KLOXXADO™, including if you have heart problems, are pregnant or plan to become pregnant.
Tell your doctor about all of the medicines you take, including prescription and over-the-counter medicines, drugs, vitamins and herbal supplements.

Side Effects

The following serious side effect is discussed in the full Prescribing Information for KLOXXADO™:

Sudden and Severe Opioid Withdrawal

Symptoms of sudden and severe opioid withdrawal resulting from the use of KLOXXADO™ in someone regularly using opioids include: body aches, diarrhea, increased heart rate, fever, runny nose, sneezing, goosebumps, sweating, yawning, nausea or vomiting, nervousness, restlessness or irritability, shivering or trembling, stomach cramps, weakness and increased blood pressure.

Infants may have seizures, cry more than normal and have increased reflexes.

Some people may become aggressive after abrupt reversal of opioid overdose.

In two clinical studies, a total of 47 healthy adult volunteers were exposed to a single dose of KLOXXADO™, one spray in one nostril. Side effects were reported in two subjects for each of the following: abdominal pain, asthenia, dizziness, headache, nasal discomfort, and presyncope.

These are not all of the possible side effects of KLOXXADO™. Contact your doctor for medical advice about side effects.

Pregnancy, Infancy and Breastfeeding, Children

Tell your doctor if you are pregnant or plan to become pregnant. If you are pregnant and opioid dependent, use of KLOXXADO™ may cause withdrawal symptoms in you and your unborn baby. A healthcare provider should monitor you and your unborn baby right away after you use KLOXXADO™.

There is no information regarding the presence of naloxone in human milk, the effects of naloxone on the breastfed infant or on milk production.

If the primary concern is an infant at risk of an overdose, consider whether other naloxone-containing products may be more appropriate.

KLOXXADO™ nasal spray is safe and effective in children for known or suspected opioid overdose.

Dosage and Administration

Do not attempt to prime or test-fire the device. Each KLOXXADO™ Nasal Spray contains only 1 dose of medicine and cannot be reused. Read the “instructions for use” at the end of the Prescribing Information and Medication Guide for detailed information about the right way to use KLOXXADO™ Nasal Spray.

Storage and Handling

Store KLOXXADO™ at room temperature between 59°F to 77°F (15°C to 25°C). KLOXXADO™ may be stored for short periods between 39°F to 104°F (4°C to 40°C). Do not store above 40°C (104°F). Do not freeze KLOXXADO™. Keep KLOXXADO™ in its box until ready to use. Protect from light. Replace KLOXXADO™ before the expiration date on the box. Keep KLOXXADO™ and all medicines out of the reach of children.

For more information, please see the full Prescribing Information and Medication Guide.

You are encouraged to report negative side effects of prescription drugs to the FDA. Visit https://www.fda.gov/medwatch or call 1-800-FDA-1088.

Distributed by: Hikma Specialty USA Inc. Columbus, OH 43228

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HK-1266-v1

August 2021

Important Safety Information About KLOXXADO™️ (naloxone HCl) Nasal Spray 8 mg

Contraindications