We’re here for you

Whether you’re a patient, healthcare professional or public health professional, we’re here to help. Here’s how you can reach us.

If you have a medical emergency, call 911 or your local emergency services number.

Report an adverse event

To report an adverse event or product complaint, please contact us at us.hikma@primevigilance.com or call 1-877-845-0689 or 1-800-962-8364. Adverse events may also be reported to the FDA directly at 1-800-FDA-1088 or www.fda.gov/medwatch.

Do not report adverse events through the email inquiry form.

Send an email inquiry

A representative will get back to you within 5-10 business days.

For further assistance, please contact our Customer Service team at 1-844-462-7226 or email OEP@ebsi.com.

Questions about KLOXXADO® Nasal Spray?

Find answers to questions about KLOXXADO® for patients and caregivers.

Find answers to questions about KLOXXADO® for physicians, prescribers and pharmacists.

Find answers to questions about KLOXXADO® for public health groups, community organizations and law enforcement agencies.